bddb's commitment to responsible gaming
bddb believes that entertainment should always be safe and controlled. Our responsible gaming tools and guidelines are here to help you play in a healthy and enjoyable way.
Our commitment
At bddb, we are more than an entertainment platform — we place the wellbeing and safety of our players at the highest priority. Our goal is to create an environment where gaming remains purely a form of entertainment, free from pressure or addiction.
We recognise that gambling can become a problem for some players. That is why bddb provides multiple self-regulation tools and support measures, enabling every player to monitor and control their own gaming habits.
Age verification is mandatory
bddb is for individuals aged 21 or above only. We are firmly committed to preventing underage gaming. Proof of age may be requested during account verification.
- Age is confirmed when opening an account
- Minors are not permitted to create an account
- Additional verification applies to accounts that raise suspicion
- Parental control guidance is provided for parents and guardians
Our control tools
bddb provides a range of tools to help you stay in control of your gaming.
Set deposit limits
Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it is subject to a waiting period.
Time-out break
Take a break from gaming for a set period — from 24 hours up to several weeks. During a time-out your account will not be active and no deposits can be made.
Self-exclusion
If you feel that gaming is becoming harmful, you can choose to exclude yourself from bddb for a set period or permanently. Logging in will be completely blocked during this time.
Session time limit
Set a limit on how long you play in one sitting. Once the time is up, bddb will automatically alert you and ask you to take a break.
Activity review
Log in to your account at any time to view your gaming history, deposits, and withdrawal records. Stay aware of your own habits.
Support centre
If you have any concerns about gaming, the bddb support team is available 24/7 via live chat and email. Speak directly in Bengali and get the help you need.
How to use the tools
All responsible gaming tools at bddb are easily accessible from your account settings.
Log in to your account
Go to the bddb login page and access your account.
Go to Account Settings
Find the "Security & Limits" section from the profile menu.
Select the tool you need
Enable whichever applies — deposit limit, time-out, or self-exclusion.
Confirm
Save the changes. Limits that reduce take effect immediately; requests to increase a limit are subject to a waiting period.
Principles of healthy gaming
Following these simple guidelines will help keep gaming enjoyable at all times.
- Only play with money you can afford to lose without affecting your daily life
- Set a budget and a time limit in advance and stick to them
- Never play when you are tired, under emotional stress, or under the influence of alcohol
- Do not chase losses by placing larger bets
- Give equal time to family, friends, and other activities alongside gaming
- Do not treat winnings as a guaranteed income or livelihood
- Take regular breaks and check in with how you are feeling
- Never play with borrowed money or your savings
Warning signs of problem gambling
If any of the signs below apply to you, it is time to seek help. This is a sign of awareness, not weakness.
Deposit and withdrawal awareness
Minimum deposit and withdrawal
The minimum deposit and withdrawal amount at bddb is ৳500. This limit is kept low so that no one deposits beyond their means. Payment methods: bKash, Nagad, Rocket, and Upay. Withdrawals are generally processed within 10–45 minutes.
Before any financial transaction, ask yourself: if I lose this amount, can I still cover my basic needs?
Account security
Your account is for you alone. Do not share your account details with anyone, especially minors. bddb uses SSL encryption to keep all your information secure.
If you think someone else is using your account, change your password immediately and notify the support team.
Self-exclusion: protect yourself
Self-exclusion is a powerful tool. Choose this option when you feel gaming is getting out of control.
When you activate self-exclusion at bddb:
- You will be completely blocked from logging in to your account for the chosen period
- No promotional emails or messages will be sent to you
- Your account cannot be reactivated before the period ends
- Your account balance will remain secure and can be withdrawn once the period ends
To activate self-exclusion, contact the bddb support team via live chat or by email at [email protected].
Protecting family and loved ones
Concerned about a family member's gambling habits? The bddb support team also provides assistance to family members.
Our advice for parents and guardians:
- Keep your device and account details out of reach of children
- Use parental control software on your devices
- Have an open conversation with your children about online gaming
- If your child has used your account, notify bddb immediately
Get support — we are here for you
Asking for help is an act of courage. The bddb support team is always here for you.
Live chat support
Speak directly in Bengali via live chat, available 24/7. Our specialist team is ready to help with any responsible gaming questions.
Email support
For detailed questions or self-exclusion requests, email us at [email protected] — responses are provided in both Bengali and English.
Read the FAQ
Find answers to frequently asked questions about responsible gaming tools, setting limits, and managing your account on our FAQ page.
Frequently asked questions
Play safe, enjoy the game
Make every session at bddb responsible and enjoyable. Browse our game categories and play within your own limits.
Safe and fair gaming guaranteed