Your Privacy Is Our Priority
This page provides a complete policy on how your personal information is collected, stored, and protected on the bddb platform.
Introduction & Scope
bddb ("we", "us", or "the platform") provides a safe and reliable online gaming and betting service for players in Bangladesh. This Privacy Policy ("Policy") applies to all users ("you", "user") of bddb's services.
The purpose of this Policy is to clearly explain what information bddb collects from you, how it is used, with whom it may be shared, and what steps are taken to protect your data.
By using bddb's services, you are considered to have read and accepted this Privacy Policy. If you disagree with any part of this Policy, please stop using our platform and contact us.
Table of Contents
- Data Collection
- Purpose of Data Use
- Sharing Data with Third Parties
- Cookies & Tracking Technologies
- Data Storage & Protection
- User Rights
- Privacy of Minors
- Policy Changes
- Contact
What Information We Collect
bddb may collect the following types of information to provide its services:
1.1 Registration & Identity Information
Information you provide when opening an account, such as:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka)
1.2 Identity Verification Information (KYC)
To maintain a safe environment and ensure responsible gaming, bddb may request certain documents for identity verification. This information is used solely for verification purposes.
1.3 Financial Transaction Information
We collect relevant payment information during deposits and withdrawals. bddb processes transactions exclusively through Bangladesh's popular mobile payment services — bKash, Nagad, Rocket, and Upay. No credit/debit card numbers or full account passwords are stored on our servers.
1.4 Technical & Usage Information
When you use the bddb platform, some information may be collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Time spent on the platform and a record of pages visited
- Gaming history and betting activity logs
Purpose of Data Use
bddb uses the information it collects only for the following legitimate purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To ensure gaming, betting, financial transactions, and customer support.
- Security: To detect and prevent fraud, unauthorized access, and other fraudulent activity.
- Responsible Gaming: To identify problematic gaming behavior and provide support to users.
- Communication: For important service notifications, promotional offers, and customer service communications.
- Service Improvement: For analytical work to improve our platform, game selection, and user experience.
- Legal Obligations: To comply with applicable laws and regulations.
Sharing Data with Third Parties
bddb generally does not share your personal information with third parties. However, data may be shared in the following limited circumstances:
3.1 Service Provider Partners
Only necessary information is shared with trusted partner organizations for payment processing, cybersecurity, and technical support. These partners are contractually bound to comply with our privacy policy.
3.2 Legal Obligations
In response to a court order, government directive, or other legal requirement, bddb may share information with the relevant authorities. Where possible, we will notify you in advance in such cases.
3.3 Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft — may process a portion of gameplay data. However, your full identity information is not provided to them.
3.4 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user data may be transferred. Even in such cases, the terms of this Privacy Policy will continue to apply.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the bddb website. Cookies are small data files stored in your browser that help us improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Required for the platform's core functionality — maintaining login sessions, security verification, and so on.
- Functional Cookies: To remember your preferences, such as language selection or display settings.
- Analytical Cookies: To understand how users interact with the platform — this helps us improve our services.
4.2 Cookie Controls
You can control or delete cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some bddb services to not work properly.
Data Storage & Security Measures
bddb places the highest importance on the protection of your personal information. We apply industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
5.1 Security Technologies
- SSL/TLS Encryption: All data transfers are secured with industry-standard SSL encryption.
- Password Hashing: Passwords are never stored directly — strong hashing algorithms are used.
- Firewall Protection: Our servers are protected by multi-layered firewalls.
- Regular Security Reviews: Regular audits are conducted to identify and address system vulnerabilities.
5.2 Data Retention Period
Your data will be retained for as long as your account is active and for as long as necessary afterward to meet legal obligations and resolve disputes. Once no longer needed, data will be securely deleted or anonymized.
5.3 User Responsibilities
You also play a role in keeping your account secure. Use a strong, unique password and do not share your account details with anyone. If you suspect unauthorized access, contact our support team immediately.
Your Rights & Options
bddb believes you should have full control over your own data. You have the following rights:
You may request to know what information we hold about you.
You may request that incorrect or incomplete information be corrected.
In certain circumstances, you may request that your data be deleted.
In certain circumstances, you may request that data processing be restricted.
To exercise these rights, contact our support team directly. We will respond to your request as quickly as possible. Keep in mind that some requests may not be fully fulfillable due to legal obligations or other legitimate reasons.
Privacy Protection for Minors
bddb strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 and above only.
We do not knowingly collect personal information from any minor. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated data will be deleted.
Policy Changes & Updates
bddb reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered mobile number or email.
- A notice will be displayed when you log in to the platform.
- The update date on this page will be changed.
Continuing to use bddb after an updated policy is published will be taken as your acceptance of the changes. If you have any objection to the changes, please contact our support team.
Contact & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy, do not hesitate to contact us. bddb's support team is available 24/7 and provides service in both Bengali and English.
Live Chat
For the fastest support, reach us via live chat on the bddb platform. Our team is active around the clock.